Policies

POLICY/TERMS OF SERVICE

SHIPPING

All packages will be shipped either via UPS Ground or USPS Priority or First Class (Shipping method depends on the size, weight, and location of the order).

General Information about our shipping procedures:

We ship Monday through Friday excluding holidays.

All orders $500.00 and over include FREE shipping within the continental USA only.

*Free shipping on orders over $500 EXCLUDES swingarms and CRF110/KLX110 fork sets. Shipping for these items is $20 for continental USA excluding West Coast ; West Coast is $30

Under $500, the shipping is a flat rate of $7.95 in the continental USA.

Please allow 2 business days to process and prepare your package. However, orders often go out the same day or next day depending on time placed.

As long as you do not have spam blockers activated, you will receive an email from our website with the tracking information.

We stock all items listed on our website and do not use drop ship from other vendors to fulfill orders. On occasion, an item will run out of stock prior to the webmaster updating the website with a note mentioning the item is out of stock. Should this situation arise on an order, we will notify you of the approximate date we expect the part to be back in stock and you will have the option to go ahead with the order or cancel it for a full refund. If we have the option to drop ship at this time we may opt for that instead.

INTERNATIONAL ORDERS:

We will ship international orders - please contact us for a quote.

RETURNS/REFUNDS

Keystone Cycle Parts LLC will accept a return on any product we sell, however there are a few exceptions. They are: used items, electrical items, and items that have been installed. If an item is out of it’s original packaging there may be a 15% repackaging fee. Please contact us at keystonecycleparts@gmail.com for any questions on returns. Shipping charges are non-refundable and any return shipping is the responsibility of the customer unless there was an error made on our behalf.

PRIVACY POLICY

At Keystone Cycle Parts, accessible from www.keystonecycleparts.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Keystone Cycle Parts and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us. (From General Data Protection Regulation (GDPR))

We are a Data Controller of your information.

Keystone Cycle Parts LLC legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Information we collect and the specific context in which we collect the information:

Keystone Cycle Parts LLC needs to perform a contract with you

You have given Keystone Cycle Parts LLC permission to do so

Processing your personal information is in Keystone Cycle Parts LLC legitimate interests

Keystone Cycle Parts LLC needs to comply with the law

Keystone Cycle Parts LLC will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

The right to access, update or to delete the information we have on you.

The right of rectification.

The right to object.

The right of restriction.

The right to data portability

The right to withdraw consent

Log Files

Keystone Cycle Parts follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, Keystone Cycle Parts uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of Keystone Cycle Parts.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Keystone Cycle Parts, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that Keystone Cycle Parts has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

Keystone Cycle Parts Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Keystone Cycle Parts does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Online Privacy Policy Only

Our Privacy Policy created at GDPRPrivacyPolicy.net) applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Keystone Cycle Parts. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.